Privacy and Security

Your security online 

Our website has been developed with your security in mind. All personal information that you enter into this site is fully encrypted during transmission so that your details are unreadable if intercepted.

Standard Secure Sockets Layer (SSL) technology is used to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our website cannot be read in the event someone else intercepts it. This technology includes the following features:- Authentication: This assures your browser that your data is being sent to the correct computer server, and that the server is secure. -Encryption: This encodes the data, so that it cannot be read by anyone other than the secure server. – Data Integrity: This checks the data being transferred to ensure it has not been altered.

We use Stripe, one of the leading and most secure online payment processing systems on the market.

No storage of card details

No credit card numbers or security code numbers are stored once your order has been completed, either on the internet or on our own servers.

Privacy

We only store information pertinent to the activities of salt and pepper mills plus, as a supplier to you as a customer.

What Information Do We Hold?
We will collect your name, billing address, telephone number, email address, delivery address, as well as data that may be provided by cookies and other similar technology.

Why Do We Need This Information?
We use data to communicate with you, information relating to any ongoing business activities between us, and to keep you informed of new products and applications relevant to you as a customer.

How This Information is Used
We use the data for the following purpose:

  • Business support (e.g. order progress, quotations, contract status etc.)
  • Product Support and development
  • Customer support
  • Communication and marketing

Do We Sell Information to Third Parties?
No, we never communicate your information to any other person or organisation.

Can You Opt Out of Sharing Your Personal Information
Yes, you can opt out of sharing certain types of personal information, such as any email or postal marketing campaigns we may from time to time engage in. However, you will not be able to opt out of certain types of data necessary in the execution of any business contract with an individual or company.

Can I Delete my Personal Data From You?
You can email us to request that your data be deleted.

How Long Do We Keep Your Information
We retain your information for as long as it is necessary to provide our services to support you and your organisation.

How Do We Store the Information?
Any identifiable information is stored within our own internal database for our own use only. We use a variety of security technologies to protect data from unauthorised access.

If you have any questions or concerns regarding the use of personal information please email us.